Effective Date: August 27, 2026
At RestNest, we are committed to delivering your order safely and on time. We partner with Shiprocket and its network of courier partners to provide reliable shipping services across India.
We currently ship orders across India, subject to serviceability at the delivery address.
Some remote or restricted locations may have limited courier availability. If your address is not serviceable, we will contact you using the details provided at checkout.
Orders are generally processed and dispatched within 1–3 business days after payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next business day.
Once your order has been dispatched, you will receive shipping and tracking information via the contact details provided during checkout.
Estimated delivery times are:
Delivery timelines are estimates and may vary depending on the destination, courier availability, weather conditions, public holidays, or other circumstances beyond our control.
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
From time to time, we may offer free shipping promotions or other shipping offers. The applicable shipping charge shown at checkout will be final for your order.
Once your order is shipped, you will receive a tracking number.
You can use the tracking information provided to monitor your shipment's status. Shipments are handled through Shiprocket and its partnered courier services.
If your tracking information has not updated for several days, please contact us at contact@restnest.in with your order number.
Our courier partners generally make multiple delivery attempts before returning an undelivered package to us.
Please ensure that your:
If an order is returned to us because of an incorrect address, an unreachable recipient, refusal to accept the package, or repeated failed delivery attempts, additional shipping charges may apply if you request that the order be shipped again.
While we work with Shiprocket and its courier partners to ensure timely delivery, occasional delays may occur due to circumstances beyond our control, including severe weather, natural disasters, transportation disruptions, strikes, or other unforeseen events.
If your shipment appears to be significantly delayed or lost in transit, please contact us. We will coordinate with the relevant shipping partner to investigate the shipment and assist you with the next steps.
If your package appears to be seriously damaged or tampered with at the time of delivery, please contact us as soon as possible.
Where possible, take clear photographs or videos of the package and its condition before opening it. This may help us investigate the issue with the courier partner and process your request.
Customers are responsible for providing accurate delivery information at checkout.
If you notice an incorrect address or contact detail after placing your order, please contact us immediately at contact@restnest.in. We will try to update the information before the order is dispatched, but changes cannot be guaranteed once the shipment has been handed over to the courier.
If you have any questions regarding your order or shipment, please contact us:
RestNest
Email: contact@restnest.in
Phone/WhatsApp: +91 7404674889
Website: restnest.in
We will be happy to assist you with your order and shipping-related queries.
Note: By placing an order with us, you acknowledge and agree to the terms of this Shipping Policy.